Customer Lockbox is included in 8 plans, the cheapest plan in Microsoft’s plan comparisons from CHF 25.92 per user and month (Business Premium + Purview Suite (BP)).
Requires your explicit approval before a Microsoft support engineer can access your content during a support case. Microsoft Learn ↗
Included in
- Microsoft Purview Suite for Microsoft 365 Business PremiumCHF 8.10 per user / month, annual, excl. VATAdd-on to Business Premium: together CHF 25.92 per user and monthMicrosoft product page ↗Source: Microsoft plan comparison (Business, 1 September 2026), page 7
- Microsoft Defender and Purview Suites for Microsoft 365 Business PremiumCHF 12.10 per user / month, annual, excl. VATAdd-on to Business Premium: together CHF 29.92 per user and monthMicrosoft product page ↗Source: Microsoft plan comparison (Business, 1 September 2026), page 7
- Office 365 E5CHF 38.72 per user / month, annual, excl. VATMicrosoft product page ↗Licence detailsSource: Microsoft plan comparison (Enterprise, 1 September 2026), page 8
- Microsoft Purview SuiteCHF 9.70 per user / month, annual, excl. VATAdd-on to Office 365 E3 + EMS E3: together CHF 44.06 per user and monthMicrosoft product page ↗Licence detailsSource: Microsoft plan comparison (Enterprise, 1 September 2026), page 8
- Microsoft 365 E5CHF 54.33 per user / month, annual, excl. VATMicrosoft product page ↗Licence detailsSource: Microsoft plan comparison (Enterprise, 1 September 2026), page 8
- Microsoft 365 E7CHF 85.92 per user / month, annual, excl. VATMicrosoft product page ↗Licence detailsSource: Microsoft plan comparison (Enterprise, 1 September 2026), page 8
- Microsoft Purview Suite FLWNo public Swiss priceAdd-on: sold only with a qualifying base licenceSource: Microsoft plan comparison (Enterprise, 1 September 2026), page 8
- Microsoft Defender + Purview Suite FLWNo public Swiss priceAdd-on: sold only with a qualifying base licenceSource: Microsoft plan comparison (Enterprise, 1 September 2026), page 8
Microsoft Purview Suite for Microsoft 365 Business Premium
Microsoft Defender and Purview Suites for Microsoft 365 Business Premium
Office 365 E5
Microsoft 365 E5Data location and encryption
This page states which plans include Customer Lockbox, as Microsoft lists it in its plan comparisons; it does not state where Microsoft stores your data. For data location, see Advanced Data Residency
Microsoft’s plan comparisons have no row for Double Key Encryption or Multi-Geo, so ClearSource does not state which plans include them.
Microsoft’s licence list has a Multi-Geo product: Office 365 Multi-Geo Capabilities — No public Swiss price
Microsoft’s documentation
- Microsoft 365 data locations ↗Microsoft Learn · 3 September 2026
- Overview of Product Terms Data Residency ↗Microsoft Learn · 14 September 2026
- Advanced data residency in Microsoft 365 ↗Microsoft Learn · 18 May 2026
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ClearSource restates Microsoft’s published facts in its own layout; for the full details open Microsoft’s documents. Prices are Microsoft’s Swiss list prices.