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What Microsoft Teams Phone costs in CHF

By ClearSourcePublished Last checked

Microsoft Teams Phone at Microsoft’s Swiss list prices, alone and with a Microsoft calling plan, plus what Operator Connect and Direct Routing need on top.

In short:

  • Calling Plans: small/medium organisations wanting the simplest Microsoft-billed setup
  • Operator Connect: organisations wanting a local carrier (e.g. Swisscom, Sunrise) without running their own session border controllers (SBCs)
  • Direct Routing: organisations that already run a phone system (PBX) or session border controller, have analogue devices, or must keep a carrier not offered through Operator Connect

ClearSource’s reading of Microsoft’s documentation — not a recommendation for your situation.

Teams Phone Standard CHF 8.10, Teams Phone with pay-as-you-go calling (Country Zone 2) CHF 10.50, Teams Phone with domestic calling plan (Country Zone 2) CHF 17.80, Teams Phone with domestic and international calling plan CHF 27.50 per user and month. Microsoft list prices for Switzerland, annual commitment, excl. VAT, as of 4 October 2026; IT partners often quote lower.

The upgrade path

CHF list price per user and month, annual commitment, excl. VAT

  1. Teams Phone Standard
    CHF 8.10

    Needs: Separate Microsoft Teams licence required

    Includes
    • Included in Microsoft 365 E5 / Office 365 E5 (with-Teams versions)
  2. Teams Phone with pay-as-you-go calling (Country Zone 2)
    CHF 10.50
    Includes
    • Microsoft Teams Phone Standard with a Microsoft calling plan; calls are billed per minute
  3. +7.30
    Teams Phone with domestic calling plan (Country Zone 2)
    CHF 17.80
    Includes
    • Microsoft Teams Phone Standard with a Microsoft domestic calling plan (1,200 minutes)
  4. +9.70
    Teams Phone with domestic and international calling plan
    CHF 27.50
    Includes
    • Microsoft Teams Phone Standard with a Microsoft domestic and international calling plan (1,200 domestic or 600 international minutes)

No difference is shown between an option that needs a base licence and one that does not: their prices are not comparable.

The options

  • CHF 8.10

    user/month

    Microsoft list price for Switzerland, excl. VAT, as of 4 October 2026 [1]

    Lowest list price

    Includes

    • Included in Microsoft 365 E5 / Office 365 E5 (with-Teams versions) [2]

    Requires

    • Separate Microsoft Teams licence required [3]
    MCOEV
  • Add-on

    Teams Phone with pay-as-you-go calling (Country Zone 2)

    CHF 10.50

    user/month

    Microsoft list price for Switzerland, excl. VAT, as of 4 October 2026 [4]

    Includes

    • Microsoft Teams Phone Standard with a Microsoft calling plan; calls are billed per minute [4]
  • Add-on

    Teams Phone with domestic calling plan (Country Zone 2)

    CHF 17.80

    user/month

    Microsoft list price for Switzerland, excl. VAT, as of 4 October 2026 [4]

    Includes

    • Microsoft Teams Phone Standard with a Microsoft domestic calling plan (1,200 minutes) [3]
  • Add-on

    Teams Phone with domestic and international calling plan

    CHF 27.50

    user/month

    Microsoft list price for Switzerland, excl. VAT, as of 4 October 2026 [4]

    Includes

    • Microsoft Teams Phone Standard with a Microsoft domestic and international calling plan (1,200 domestic or 600 international minutes) [3]
  • Add-on

    Operator Connect

    No separate list price — see what it requires

    Includes

    • Certified third-party operator provides PSTN; contract directly with the operator; enabled in Microsoft Teams admin center [5]
    • 32 operators list Operator Connect calling for Switzerland, incl. Swisscom and Sunrise (CH only), Peoplefone, equada, BT, Colt, Orange Business, Vodafone Business [6]

    Requires

    • Microsoft Teams Phone Standard licence (CHF 8.10) + Microsoft Teams licence [3]
  • Add-on

    Direct Routing

    No separate list price — see what it requires

    Includes

    • Any PSTN operator via a certified Session Border Controller managed by you, an integrator or a DRaaS provider [5]

    Requires

    • Microsoft Teams Phone Standard licence [5]

Key differences

  1. All four PSTN models need Microsoft Teams Phone; they can be combined within one tenant [5]
  2. Switzerland: PAYG, 120-min domestic, 1,200-min domestic and International plans available; toll & toll-free numbers and Communications Credits supported [7]
  3. Premium-rate numbers not supported in Switzerland [7]
  4. Calling Plan = Microsoft as carrier; Operator Connect = carrier-managed, cloud-connected; Direct Routing = your own session border controller (SBC) to any carrier; Microsoft Teams Phone Mobile = mobile SIM identity [5]

Sources

  1. 1Microsoft 365 Business plans with Teams (de-ch) (24 September 2026)
  2. 2Microsoft 365 Enterprise plans & pricing (de-ch) (24 September 2026)
  3. 3Microsoft Teams Phone (de-ch) (24 September 2026)
  4. 4Compare Microsoft Teams business options (de-ch) (25 September 2026)
  5. 5PSTN connectivity options (Microsoft Learn) (6 August 2026)
  6. 6Microsoft Teams Operator Directory (JSON feed) (24 September 2026)
  7. 7Teams Phone availability in Switzerland (Microsoft Learn) (24 December 2024)

Microsoft’s own pages, read on or before 29 September 2026.

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