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Dynamics 365 for Case Management Enterprise Edition

SKU ID
DYN365_ENTERPRISE_CASE_MANAGEMENT
GUID
d39fb075-21ae-42d0-af80-22a2599749e0

What’s included8 service plans

  • Dynamics 365 for Case Management
  • Exchange Foundation
  • Office for the Web
  • Power Apps for Dynamics 365
  • Power Automate for Dynamics 365
  • Project Online Essentials
  • Retired - Microsoft Social Engagement
  • SharePoint (Plan 2)

Source: Microsoft, Product names and service plan identifiers for licensing (list of 23 September 2026).