Skip to content
ClearSource

Dynamics 365 Customer Service Voice Channel Add-in

SKU ID
DYN365_CS_VOICE
GUID
dadd2312-b5b1-4fa0-8c15-0903de3e2303

What’s included3 service plans

  • Dynamics 365 for Customer Service Voice Add-in
  • Exchange Foundation
  • Power Virtual Agents for Customer Service Voice

Source: Microsoft, Product names and service plan identifiers for licensing (list of 23 September 2026).